Frequently Asked Questions
Where is the closest Dealer?
Can I purchase tile directly from Aladdin Surfaces?
Can I order tile samples on line?
With whom can I check the availability of a specific product?
How can I drill a hole through porcelain tile?
How can you tell if the grout joints need to be resealed?
Can someone help me find a specific tile which has recently been discontinued?
If I drop something on my kitchen floor, is it going to crack the tile?
Is it difficult to replace a broken tile?
I would like to check the price of a specific item.
How do I clean my ceramic tile?
Where is the closest Dealer?
Aladdin Surfaces has dealers throughout Washington DC, the state of Maryland and Virginia. Aladdin Surfaces does not sell to the public; however, Aladdin Surfaces has a network of Display Dealers in your area that offers the Aladdin Surfaces product line.
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Can I purchase tile directly from Aladdin Surfaces?
Aladdin Surfaces does not sell directly to the general public. However, Aladdin Surfaces products are sold through our network of Display Dealers. Our Display Dealers are knowledgeable floor covering experts who can help you define the style of tile or natural stone you are looking for.
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Can I order tile samples on line?
At this time please visit your nearest Display Dealer for samples.
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With whom can I check the availability of a specific product?
Aladdin Surfaces has a network of Display Dealers who have access to product availability and pricing for the Aladdin Surfaces products you prefer.
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How can I drill a hole through porcelain tile?
The only thing hard enough to drill through porcelain is a diamond drill bit.
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How can you tell if the grout joints need to be resealed?
If you put a few drops of water on the grout and they bead up, the sealer is OK. If the water absorbs into the grout, it is time to reseal.
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Can someone help me find a specific tile which has recently been discontinued?
Aladdin Surfaces discontinues products on a regular annual cycle. Part of this process entails the sale and disposition of remaining inventory. On many occasions you can find remaining inventory within the first 6 months after a product has been discontinued by contacting one of our Display Dealers.
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If I drop something on my kitchen floor, is it going to crack the tile?
It depends, ceramic tile is very durable, if you drop a glass or dish, the glass or dish will most likely break, depending on the angle and force of the contact, the tile may be susceptible to cracking.
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Is it difficult to replace a broken tile?
Something like this should be left to a professional. The grout around the broken tile is removed first, then the broken tile is carefully removed using a hammer and chisel. (Don't forget to wear goggles). Scrape up all the hard mortar or adhesive. Then replace the tile and regrout.
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I would like to check the price of a specific item.
Aladdin Surfaces has a network of Display Dealers who have access to product availability and pricing for the Aladdin Surfaces products you prefer.
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How do I clean my ceramic tile?
Although many companies may want to make you believe there are drastic differences between the types of cleaners, any generic ceramic tile cleaner purchased from most hardware stores will do the magic.